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Privacy Policy
This Privacy Policy should be read in conjunction with the Terms of Use applicable to the BCCL services you are using.
Bennett, Coleman & Company Limited – through Television Division respects the privacy of its users and is committed to protect it in all respects. With a view to offer enriching internet experience to its users BCCL offers a vast repository of channels and a variety of services. You may read 'About Us' to know more about BCCL. Healthandme.com is owned and operated by BCCL.
We want you to:
- Be comfortable using our website;
- feel secure submitting information to us;
- contact us with your concerns about privacy on this site;
- know that by using our sites you are consenting to the use, collection and transfer of certain data and your information.
This privacy policy explains our policy regarding the collection, use, disclosure and transfer of your information by BCCL and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "BCCL") on this site. BCCL operates various websites including this site and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services"). We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. https://www.healthandme.com/ is the registered domain and official website of Times Network, a BCCL Company (Television Division).
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
As we update, improve and expand the services, this policy may change accordingly from time to time, so please refer back to it periodically.
User Consent
By using BCCL's sites and Services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy statement, your only remedy is to discontinue use of BCCL sites. We reserve the right, to modify this Privacy Policy at any time..
Accessing Website and Service through VPN
You should not access or use the Website or Service by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access the Service).
We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use Website or the Service which conceals your actual geo-location.
What data is collected
'Personal Information' or Personal Data' means any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual's name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Data collected through Interactive Services: Some of our Services, such as newsletter / notifications / AI assistance / Q&A etc. are interactive and may request that you submit health-related information, along with other information such as your age and gender.
The BCCL respects the privacy of the users of the Services they use and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are:
a) Information supplied by users
b) Information automatically tracked while navigation
c) Inferred information through usage and log data
d) Information collected from any other sources (like third party providers or social media platforms)
Information supplied by users
We collect personal information when you provide it by writing to us through our complaint or grievance redressal process. We do not collect such personal information from you, otherwise. Information that we collect incudes –
Name
Gender
Mobile Number
Email Address
Home Address
IP Address
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our website or applications like social media login (for e.g. facebook, google etc.) the information we collect is through those third-party sites linked with our websites and applications and is covered under this privacy policy, and the information the third-party site or platform collects is subject to the respective third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our websites or applications. Please also bear in mind that our websites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites or applications to read the privacy policies of other sites they may collect your personal information.
Information received, collected and stored by the Company
Information automatically collected/tracked while navigation
We use Cookies or similar electronic tools to improve the responsiveness of the "Application" for our users, to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Detailed Information on use of cookies is given below. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via the Site.
You will find more information by referring our Cookie Policy.
Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Site, Application or Service to the interests of our users, to measure traffic within our Application to improve the Application quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.
Information we collect from third parties
Information from Other Sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the Services or to communicate with you.
Demographic Information
We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our website. Google Analytics specifically has been enable to support display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google.
The website may include links to other websites and / or applications. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Information for Ad-Servers
When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our websites or Applications -- it is usually in the form of aggregated statistics on traffic to various pages / content within our websites or Applications. We use third-party advertising companies to serve ads when you visit our websites or Applications. These companies may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you.
We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent. Third Party advertisers may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to our and other websites or application, in order to provide advertisements about goods and services of interest to you. Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Market Research
From time to time, BCCL may conduct online research surveys on behalf of itself and third parties through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may require you to provide your location, age and if there are sweepstakes associated with the market research survey, your name and contact information for purposes of sweepstakes administration. The information you submit in a survey may be used by BCCL for research and measurement purposes, as described below, including to measure the effectiveness of content, advertising or programs. We will not knowingly invite individuals who are under the age of 18 to participate in market research surveys. Market research surveys conducted by or on behalf of BCCL will be governed by this Privacy Policy.
User Reviews and Other Public Forums
In connection with the use of our Site, users are able to submit provider reviews. Our reviews feature in the Site and are open to the public and should not be considered private.
Any information (including personal information) you share in any review, or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
How collected data is used
We will only collect and process personal data about you in a legal and lawful manner. Lawful basis on which we would collect and process your personal information includes obtaining explicit consent from you or processing for "legitimate interests" where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).
We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, to provide you services, and to communicate with you related to below mentioned points. For example, we use information to:
Communicate with you concerning our service (for example by email, push notifications), so that we can send you news about BCCL, details about new features and content available on the BCCL Services, promotional announcements, and surveys, and to assist you with operational requests such as password reset requests.
Notify you about changes in terms of service or privacy policy
Allow you to participate in interactive features offered through our Services, if any.
Sharing with our customer support team to resolve your queries/concerns related to your rights or services provided to you
Information use by the company
The Information as supplied by the users enables us to improve the services and provide you the most user-friendly experience. All required information is service dependent and the BCCL may use the above said user Information to, maintain, protect, and improve the services and (including advertising) for developing new services. We may, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.), dealing with requests, enquiries and complaints and customer related activities.
In case you choose to decline to submit personally identifiable information on the Site, we may not be able to provide the services to you. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
When you register with the Site, we contact you from time to time about updation of your personal information to provide the users such features that we believe may benefit / interest you.
How collected data is shared
BCCL shall share your information with any third party without obtaining the prior consent:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
BCCL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf for provisioning of the services for which such Information was provided. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
BCCL may present information to our advertisers – to help them understand our audience and confirm the value of advertising on our Site– however it is usually in the form of aggregated statistics on traffic to various pages within our site.
User control over collected data
When you use the Site (or any of its sub sites), we make good faith efforts to provide you upon verification, as and when requested by you, with access to your personal information and shall further ensure that any personal information or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or information to be retained by law or for legitimate business purposes.
We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement. If you would like to review, change or delete personal information we have collected from you please contact our Grievance Officer.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
If your requests are unreasonably excessive or repetitive,
Where the rights or safety of another person or persons would be jeopardized, or
If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
Children’s Privacy (comment needs to be 16 years as per GDPR and 13 as per California consumer protection act)
Website is not intentionally designed for or directed at persons who are considered as major (as per applicable laws in the respective territories). BCCL does not knowingly permit any person who is non-adult or minor (as per applicable laws in the respective territories) to register with the services or to provide any other personally identifying information. If BCCL becomes aware that any personally identifiable information of person who has not attained the necessary legal age (as per applicable laws in the respective territories) has been collected on BCCL Services without verified parental consent, then BCCL will take the appropriate steps to delete any such information and notify the parent of such person.
However, we consider it as sole responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below necessary legal age or offer to send any promotional materials to persons in that category. BCCL does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided BCCL with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the BCCL services.
Data transfer, storage & processing globally
We operate globally and may transfer your personal information to individual companies of the BCCL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards
Security and compliance with laws: How we protect your personal data
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Site is securely stored within the BCCL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Changes to privacy notice
Internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the “Site”. Your use of the Site or services offered through the Site after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the “Site”) to ensure that you are aware of the latest version.
Retention period
BCCL will not retain the Information longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or keep you updated with BCCL’s promotions where you have asked us to do so and provide you with the best user experience.
Resolving privacy issues
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please contact our grievance officer. Any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Data Protection Officer as mentioned below via in writing or through email signed with the electronic signature to Data Protection Officer.
Users can also request to download and delete their data here -
Email: gdpr.grievance@timesgroup.com
We request you to please provide the following information in your complaint:-
Identification of the information provided by you;
Clear statement as to whether the information is personal information or sensitive personal information;
Your address, telephone number or e-mail address;
A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
You may also contact us in case you have any questions / suggestions about the Privacy Policy using the contact information mentioned above.
BCCL shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
Additional Information for BCCL’s Visitors from the European Economic Area (“EEA”)
When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the BCCL Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation); (vi) you have expressly made the information public, e.g., in public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.
If you are a BCCL user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting BCCL About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.
Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.
We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it. If you have registered with BCCL and you no longer want us to use your registration information to provide the Services to you, you may close your account.
BCCL users from the EEA may also contact our Data Protection Officer at grievanceofficer@timesgroup.com
Cookie Policy & Information
Consent to use Cookies
When you visit this Website for the first time, a banner may inform you of the use of cookies and provides a direct link to this information page. If you confirm your acceptance of cookies, or if you continue to browse the Website, your consent is considered as obtained. The cookie acceptance banner will no longer display on your screen.
What are Cookies
Cookies and other similar online tracking technologies are small bits of data or code that are used to identify your devices when you use and interact with our websites and other services. They are often used for remembering your preferences, to identify popular news stories, to remember you’re logged in and allowing you to comment on stories.
Use of Cookies
We use Cookies and similar technologies to enable you to use and connect to our website. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data - such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
There are third parties and partners that may use cookies to provide you an enhances user experience, when you visit our websites. Our partners may set cookies and similar technologies on your browser in order to help us make the sites work, analyse site usage, deliver adverts and personalise your experience. Where these partners are acting on our behalf, they are called data processors and must only act on our instructions. We will have a contract with them and they must protect your information properly.
Where other partners are placing cookies and similar technologies for their own purposes, they are called data controllers and will use your information for their own purposes.
Type of Cookies
The following type of cookies are set while you use and access our website. Essential cookies and similar technologies (First Party Cookies)
These are vital for the running of our services on our websites and apps. Without the use of these cookies, parts of our websites would not function. These cookies are essential, as they enable you to move around a website. This category cannot be disabled. These Cookies are set by the Website and only we can read these Cookies.
Third Party Cookies
These cookies are set by someone other than the owner of the website you’re visiting. Some of our web pages may also contain content from other sites like YouTube, twitter, which may set their own cookies. Also, if you share a link on our page/site, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies. you can turn them off, but not through us.
Advertising Cookies
Some third party advertising networks may use tools which may enable them to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.
Cookies Placed on the Website include but not limited to
Cookie
Description
Google Analytics
We use Google Analytics to understand how our media campaigns work and how you interact with our website in order to improve the user experience.
Google tracking cookies
Google tracking cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites.
Facebook
Facebook helps you stay in touch with your network through their website/ mobile application. We make it easier for you to share any content of interest on Facebook and sometimes, we may present with some targeted adverts on Facebook based on your engagement with our website(s).
Bennett, Coleman & Company Limited – through Television Division respects the privacy of its users and is committed to protect it in all respects. With a view to offer enriching internet experience to its users BCCL offers a vast repository of channels and a variety of services. You may read 'About Us' to know more about BCCL. Healthandme.com is owned and operated by BCCL.
We want you to:
- Be comfortable using our website;
- feel secure submitting information to us;
- contact us with your concerns about privacy on this site;
- know that by using our sites you are consenting to the use, collection and transfer of certain data and your information.
This privacy policy explains our policy regarding the collection, use, disclosure and transfer of your information by BCCL and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "BCCL") on this site. BCCL operates various websites including this site and other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services"). We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. https://www.healthandme.com/ is the registered domain and official website of Times Network, a BCCL Company (Television Division).
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
As we update, improve and expand the services, this policy may change accordingly from time to time, so please refer back to it periodically.
User Consent
By using BCCL's sites and Services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy statement, your only remedy is to discontinue use of BCCL sites. We reserve the right, to modify this Privacy Policy at any time..
Accessing Website and Service through VPN
You should not access or use the Website or Service by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access the Service).
We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use Website or the Service which conceals your actual geo-location.
What data is collected
'Personal Information' or Personal Data' means any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual's name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Data collected through Interactive Services: Some of our Services, such as newsletter / notifications / AI assistance / Q&A etc. are interactive and may request that you submit health-related information, along with other information such as your age and gender.
The BCCL respects the privacy of the users of the Services they use and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are:
a) Information supplied by users
b) Information automatically tracked while navigation
c) Inferred information through usage and log data
d) Information collected from any other sources (like third party providers or social media platforms)
Information supplied by users
We collect personal information when you provide it by writing to us through our complaint or grievance redressal process. We do not collect such personal information from you, otherwise. Information that we collect incudes –
Name
Gender
Mobile Number
Email Address
Home Address
IP Address
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our website or applications like social media login (for e.g. facebook, google etc.) the information we collect is through those third-party sites linked with our websites and applications and is covered under this privacy policy, and the information the third-party site or platform collects is subject to the respective third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our websites or applications. Please also bear in mind that our websites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our websites or applications to read the privacy policies of other sites they may collect your personal information.
Information received, collected and stored by the Company
Information automatically collected/tracked while navigation
We use Cookies or similar electronic tools to improve the responsiveness of the "Application" for our users, to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer. Detailed Information on use of cookies is given below. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via the Site.
You will find more information by referring our Cookie Policy.
Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Site, Application or Service to the interests of our users, to measure traffic within our Application to improve the Application quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.
Information we collect from third parties
Information from Other Sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the Services or to communicate with you.
Demographic Information
We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our website. Google Analytics specifically has been enable to support display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google.
The website may include links to other websites and / or applications. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Information for Ad-Servers
When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our websites or Applications -- it is usually in the form of aggregated statistics on traffic to various pages / content within our websites or Applications. We use third-party advertising companies to serve ads when you visit our websites or Applications. These companies may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you.
We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent. Third Party advertisers may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to our and other websites or application, in order to provide advertisements about goods and services of interest to you. Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc.
Market Research
From time to time, BCCL may conduct online research surveys on behalf of itself and third parties through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may require you to provide your location, age and if there are sweepstakes associated with the market research survey, your name and contact information for purposes of sweepstakes administration. The information you submit in a survey may be used by BCCL for research and measurement purposes, as described below, including to measure the effectiveness of content, advertising or programs. We will not knowingly invite individuals who are under the age of 18 to participate in market research surveys. Market research surveys conducted by or on behalf of BCCL will be governed by this Privacy Policy.
User Reviews and Other Public Forums
In connection with the use of our Site, users are able to submit provider reviews. Our reviews feature in the Site and are open to the public and should not be considered private.
Any information (including personal information) you share in any review, or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
How collected data is used
We will only collect and process personal data about you in a legal and lawful manner. Lawful basis on which we would collect and process your personal information includes obtaining explicit consent from you or processing for "legitimate interests" where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).
We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, to provide you services, and to communicate with you related to below mentioned points. For example, we use information to:
Communicate with you concerning our service (for example by email, push notifications), so that we can send you news about BCCL, details about new features and content available on the BCCL Services, promotional announcements, and surveys, and to assist you with operational requests such as password reset requests.
Notify you about changes in terms of service or privacy policy
Allow you to participate in interactive features offered through our Services, if any.
Sharing with our customer support team to resolve your queries/concerns related to your rights or services provided to you
Information use by the company
The Information as supplied by the users enables us to improve the services and provide you the most user-friendly experience. All required information is service dependent and the BCCL may use the above said user Information to, maintain, protect, and improve the services and (including advertising) for developing new services. We may, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.), dealing with requests, enquiries and complaints and customer related activities.
In case you choose to decline to submit personally identifiable information on the Site, we may not be able to provide the services to you. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
When you register with the Site, we contact you from time to time about updation of your personal information to provide the users such features that we believe may benefit / interest you.
How collected data is shared
BCCL shall share your information with any third party without obtaining the prior consent:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
BCCL proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf for provisioning of the services for which such Information was provided. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
BCCL may present information to our advertisers – to help them understand our audience and confirm the value of advertising on our Site– however it is usually in the form of aggregated statistics on traffic to various pages within our site.
User control over collected data
When you use the Site (or any of its sub sites), we make good faith efforts to provide you upon verification, as and when requested by you, with access to your personal information and shall further ensure that any personal information or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or information to be retained by law or for legitimate business purposes.
We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement. If you would like to review, change or delete personal information we have collected from you please contact our Grievance Officer.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
If your requests are unreasonably excessive or repetitive,
Where the rights or safety of another person or persons would be jeopardized, or
If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
Children’s Privacy (comment needs to be 16 years as per GDPR and 13 as per California consumer protection act)
Website is not intentionally designed for or directed at persons who are considered as major (as per applicable laws in the respective territories). BCCL does not knowingly permit any person who is non-adult or minor (as per applicable laws in the respective territories) to register with the services or to provide any other personally identifying information. If BCCL becomes aware that any personally identifiable information of person who has not attained the necessary legal age (as per applicable laws in the respective territories) has been collected on BCCL Services without verified parental consent, then BCCL will take the appropriate steps to delete any such information and notify the parent of such person.
However, we consider it as sole responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below necessary legal age or offer to send any promotional materials to persons in that category. BCCL does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided BCCL with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the BCCL services.
Data transfer, storage & processing globally
We operate globally and may transfer your personal information to individual companies of the BCCL affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards
Security and compliance with laws: How we protect your personal data
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Site is securely stored within the BCCL controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Changes to privacy notice
Internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the “Site”. Your use of the Site or services offered through the Site after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the “Site”) to ensure that you are aware of the latest version.
Retention period
BCCL will not retain the Information longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or keep you updated with BCCL’s promotions where you have asked us to do so and provide you with the best user experience.
Resolving privacy issues
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please contact our grievance officer. Any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Data Protection Officer as mentioned below via in writing or through email signed with the electronic signature to Data Protection Officer.
Users can also request to download and delete their data here -
Email: gdpr.grievance@timesgroup.com
We request you to please provide the following information in your complaint:-
Identification of the information provided by you;
Clear statement as to whether the information is personal information or sensitive personal information;
Your address, telephone number or e-mail address;
A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
You may also contact us in case you have any questions / suggestions about the Privacy Policy using the contact information mentioned above.
BCCL shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
Additional Information for BCCL’s Visitors from the European Economic Area (“EEA”)
When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the BCCL Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation); (vi) you have expressly made the information public, e.g., in public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.
If you are a BCCL user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific Service, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting BCCL About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.
Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.
We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it. If you have registered with BCCL and you no longer want us to use your registration information to provide the Services to you, you may close your account.
BCCL users from the EEA may also contact our Data Protection Officer at grievanceofficer@timesgroup.com
Cookie Policy & Information
Consent to use Cookies
When you visit this Website for the first time, a banner may inform you of the use of cookies and provides a direct link to this information page. If you confirm your acceptance of cookies, or if you continue to browse the Website, your consent is considered as obtained. The cookie acceptance banner will no longer display on your screen.
What are Cookies
Cookies and other similar online tracking technologies are small bits of data or code that are used to identify your devices when you use and interact with our websites and other services. They are often used for remembering your preferences, to identify popular news stories, to remember you’re logged in and allowing you to comment on stories.
Use of Cookies
We use Cookies and similar technologies to enable you to use and connect to our website. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data - such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
There are third parties and partners that may use cookies to provide you an enhances user experience, when you visit our websites. Our partners may set cookies and similar technologies on your browser in order to help us make the sites work, analyse site usage, deliver adverts and personalise your experience. Where these partners are acting on our behalf, they are called data processors and must only act on our instructions. We will have a contract with them and they must protect your information properly.
Where other partners are placing cookies and similar technologies for their own purposes, they are called data controllers and will use your information for their own purposes.
Type of Cookies
The following type of cookies are set while you use and access our website. Essential cookies and similar technologies (First Party Cookies)
These are vital for the running of our services on our websites and apps. Without the use of these cookies, parts of our websites would not function. These cookies are essential, as they enable you to move around a website. This category cannot be disabled. These Cookies are set by the Website and only we can read these Cookies.
Third Party Cookies
These cookies are set by someone other than the owner of the website you’re visiting. Some of our web pages may also contain content from other sites like YouTube, twitter, which may set their own cookies. Also, if you share a link on our page/site, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies. you can turn them off, but not through us.
Advertising Cookies
Some third party advertising networks may use tools which may enable them to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.
Cookies Placed on the Website include but not limited to
Cookie
Description
Google Analytics
We use Google Analytics to understand how our media campaigns work and how you interact with our website in order to improve the user experience.
Google tracking cookies
Google tracking cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites.
Facebook helps you stay in touch with your network through their website/ mobile application. We make it easier for you to share any content of interest on Facebook and sometimes, we may present with some targeted adverts on Facebook based on your engagement with our website(s).
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